Heuristic Evaluation Activities
By Denise Pierotti, Xerox Corporation Heuristic Evaluation Heuristic Evaluation (expert review) is a diagnostic method in which experts take the role of less experienced users and describe the potential problems they see arising in a system or interface for those…
Wheelchair Access – You’ve Got to be Kidding
by Judy Skinner, Manager Special Needs Committee, Associate FellowReprinted from Usability Interface, Vol 6, No. 2, October 1999 Who is it that designs the so-called wheelchair access areas in public buildings? From my experience, I'd say nobody in a wheelchair, or…
Surrogate Tests: When You Can’t Get to Your Users
by Scott McDanielReprinted from Usability Interface, Vol 6, No. 1, July 1999 The problem: How do you conduct usability tests when your users are scattered across the country and there is no possibility of site visits? One solution: Create a tester’s guide to…