Gail Hughes Wins Excellence in Usability Award
by Deb Sellars The Excellence in Usability Award is given each year to recognize outstanding work in…
The Politics of Usability: The Importance of Users in Product Design
by Thomas McCoy Usability is political. The travel agent battling with an online booking system.…
Usability, Jr.—How to Run a Successful Usability Test with Children
by Silica Larkin What works for adults will not necessarily work for children, so HCI…
Pulse of the Usability SIG
By Whitney Quesenbery, SIG Manager What Should We Be Learning? Two recent threads on usability-related…
21st Century Technology for Usability and User Interface Design Activities
by Chauncey Wilson and Len ConteReprinted from Usability Interface, Vol 7, No. 1, July 2000 Electronic…
Justification for Documentation Testing
by David Dick Is documentation testing a part of your production process? If not, don’t…
Improving User Documentation and Customer Care
by Cem Kaner, Ph.D., J.D. & David Pels, B.A. In recent years, the Customer Care…
Reader’s Questions: Severity Scales
by Chauncey WilsonReprinted from Usability Interface, Vol 5, No. 4, April 1999 A reader asks, 'What…