What We Learned Evaluating the Usability of a Game
By Shannon Lucas and Denise Fulton Papers often approach either the need for usability testing in games or the differences between what makes a game useful versus what makes a productivity application useful. This article focuses on the methods employed…
How Much Interaction is Too Much?
By Clifford Anderson I was watching a vendor facilitate a test of his software in my lab, when I distinctly overhead him say, "What is he doing?" and "Hey, he can’t do that." That was probably my first misgiving, as…
the Exchange: newsletter of STC’s Scientific Communication Special Interest Group
Scientific writing and editing: problems, pitfalls, and pratfalls By Elaine R. Firestone (redactor@comcast.net) [Presented at STC's 49th annual conference, Nashville. Reprinted with permission.] Clear and concise scientific communication is a goal to strive for at all times. To achieve this…
Top 10 Decisions That Reduce Usability
Compiled by David Dick Did you ever wonder why some products are well designed and easy to use and others are not? The answer is simple—decision makers and budget holders make decisions with little thought of how they reduce usability.…
Defining an Effective Electronic Performance Support System
By Sam Racine, Kristen E. Kralick, and Sathya Yesuraja Are your products, services, and technology changing too fast for your customers and employees to keep up with? Are traditional training approaches adequate and cost-effective? Most businesses have seen a dramatic…
Types of Usability Methods
By Alice Preston We are all somewhat familiar with the range of methods that can be used to usability test our products or even early designs. But there may be more methods than you’ve thought about. How many of the…