Volume 9, #4
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December 2002 Volume 9, #4 |
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Newsletter Departments From the Editor’s Desk SIG Manager's Column Membership Update Newsletter Information Back Issues |
Does Editing Ensure Quality?A discussion of the article “Technical Editing as Quality Assurance: Adding Value to Content” in Technical Communication in which the authors argue that technical editing is akin to software testing.more... “…editors, like software testers, are a godsend to any group.” by Jonathan Price |
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Quality in Tough TimesIn tough times with limited staffing and budget cuts, some writers feel that quality becomes harder than ever to achieve.more... by Lori Fisher |
Musing on Metrics column
If you determine requirements, then provide hard data on your products’ conformance to those
requirements, then you have proven |
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Developing Author Guidelines that Ensure Compliant Document SubmissionsDeveloping effective and usable instructions for submitting manuscripts to periodicals is of paramount importance for expeditiously handling and publishing peer-reviewed articles.more... by Gary Michael Smith |
Built for Use: Driving Profitability Through the User ExperienceIf you want to understand how satisfying the user experience contributes to profitabiliy of enterprises that use the Internet as a customer relationship channel, you want Built for Useby Karen Donoghue. more... by David Dick |
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Member Profiles ColumnThis column offers individual profiles of Quality SIG members so that we can learn about each other.more... by Marla Davis |
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STC Home Page STC Events STC Contacts STC Employment Opportunities STC Education Opportunities Q-SIG Online Resources |
The mission of the Quality SIG is to help members learn more about quality processes and quality assessment to improve their technical communication,
and to share knowledge of these improved processes with other technical communicators worldwide.
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Quality SIG’s Mission
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