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DocQment

Newsletter of the STC Quality SIG
March 2002
Volume 9, #1


DocQment is currently being revised as we go online.
Look for our new design in the June issue.

Contents:

Six Sigma and Technical Communication
by Jill Sutton Finan
The first in a series of articles about Six Sigma and its application to technical communication. Future articles will discuss what makes a project a Six Sigma project, and examine a Black Belt project in technical communication.
Lessons Learned from an Election
by George Hayhoe
Technology is fallable, but who gets the blame when technology fails?
Speaking of Quality
by Lori Fisher, SIG Manager
Improving the communication and vitality of the Quality SIG.
A Newbie Takes on the Newsletter
by Jeff Staples, managing editor
What's ahead for DocQment.
Quality SIG Events
Quality sessions at the STC Annual Conference in Nashville.
Are you going to the annual conference? Do you want to meet other SIG members there? If so, please let Lori Fisher know at lorif@us.ibm.com.

Newsletter information: Guidelines, Production Schedule, Submission, Reprints, Staff.