Heuristic Evaluation – A System Checklist

Heuristic Evaluation – A System Checklist  1. Visibility of System Status The system should always…

Usability Toolkit

The Usability Toolkit is a collection of forms, checklists and other useful documents for conducting…

Pithy Design Quotes

A designer knows that he has achieved perfection not when there is nothing left to…

A Heuristic Evaluation of the Usability of Infants

This article was originally published in 1999 in the STC Intercom  Vol. 46(9), 44 For…

Usability and Quality: Partners in Achieving Effective Documentation

by Ralph E. Robinson and Dick MillerReprinted from Usability Interface, Vol 7, No. 2, October 2000…

Introduction: The Big Challenge

by Jerry Kurz Basing yourself overseas involves momentous change. It can be an adventure, to…

Equality of Access: Putting the Content of the Internet within the Grasp of the Disabled

by Kim Weathersby The great irony is that the Internet represents one of the greatest…

Let’s Work Together

by Whitney QuesenberyReprinted from Usability Interface, Vol 7, No. 4, April 2001 I’ve been working with a product development team for over a year and I think the world of them. Not only are they good at what they do, they…

Does Usability Have a Role in Telecommunication?

by Alice Preston and David DickReprinted from Usability Interface, Vol 7, No. 4, April 2001 The theme of this year’s annual conference is “Global Communication Odyssey.” Wireless phones, the Internet, and e-commerce rely on telecommunication to deliver service to the customer.…

Read the Instructions

by David DickReprinted from Usability Interface, Vol 7, No. 4, April 2001 My father taught me valuable lessons that I will never forget. He taught me how to maintain the family car, how to fix household appliances, and how to use…

How to Thaw a Turkey

by Joyce Thomas I open my usability presentations with this true story: I was given a large, frozen turkey a few years ago. When it came time to prepare the turkey, I placed it on a kitchen counter to let…

Are You Satisfied with Online Shopping

by David Dick, Editor How many of you use the Internet to order merchandise? Many consumers are choosing the Internet to order merchandise rather than brave the crowds and traffic snarls at shopping malls. I don’t know if you have…

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About Stcsig

Stcsig is a professional association dedicated to the advancement of technical communication. Technical communicators research and create information about technical processes or products directed to a targeted audience through various forms of media.

For example, Stcsig members communicate about technical or specialized topics, such as computer applications, medical procedures, or environmental regulations. They communicate by using technology, such as Web pages, help files, or social media sites. And they provide instructions for products and services.