How to Thaw a Turkey

by Joyce Thomas I open my usability presentations with this true story: I was given…

Are You Satisfied with Online Shopping

by David Dick, Editor How many of you use the Internet to order merchandise? Many…

Usability and Quality: Partners in Achieving Effective Documentation

by Ralph E. Robinson and Dick MillerReprinted from Usability Interface, Vol 7, No. 2, October 2000…

Results on a Study of Usability Testing

by Elaine OstranderReprinted from Usability Interface, Vol 7, No. 2, October 2000 A study I conducted…

Quality, Usability, and the Ontological Argument for the Existence of God

by Craig MarionReprinted from Usability Interface, Vol 7, No. 2, October 2000 I used to study…

Musing on Metrics: Why Measure Usablity?

by Steve JongReprinted from Usability Interface, Vol 7, No. 2, October 2000 ISO defines usability as…

GUI Bloopers: How Not to Design Software

by Jeff JohnsonReprinted from Usability Interface, Vol 7, No. 2, October 2000 Why are so many…

SIGs: A Good Investment

by George F. HayhoeReprinted from Usability Interface, Vol 7, No. 2, October 2000 In a recent…

Are Organizations Doing Enough to Improve Customer Satisfaction

Editorial Response by David Dick and Shelby RosiakReprinted from Usability Interface, Vol 7, No. 2, October…

Book Review: GUI Bloopers by Jeff Johnson

by David DickReprinted from Usability Interface, Vol 7, No. 2, October 2000 GUI Bloopers: Don’ts and…